Kick start 2012…with our range of events and initiatives, designed to help you share best practice, network with other professionals and add value to your business. We hope you will use it to your best advantage. Look out for…
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Members Events
• Absence in the Workplace Regional Workshops – 26 January, Hotel Du Vin, Cheltenham & 1 February, Hotel Du Vin, Bristol
New series of regional breakfast workshops tackling absence in the workplace. More
• Contact Centre Manager’s Forum – 8 February, Comet, Bristol
An opportunity for contact centre managers to share best practice. More
• SWCCF Quarterly Employers Forum – 23 February, Swindon Capita
Don’t miss the first Quarterly Employers Forum 2012. More
• Team Leader’s Forum – 29 February, TMP Worldwide, Bristol
The second round table meeting for Team Leaders from across the South West will be held in March. More
• Trainer’s Forum – 8 March, Comet, Bristol
The Trainer’s round table series continues with four new dates for 2012. More
• Public Sector Forum – 16 March 2012, North Somerset Council/Agilisys
The second meeting dedicated to public sector contact centres will be held in March. More
• Jobs Fair – 29 March, Bristol
By popular demand, the 2nd SWCCF Jobs Fair will be held in March. More
Training
• NEW! Effective Selling, 2 day course
12 & 13 January 2012; 8 & 9 March 2012 More
• NEW! Excellence in Customer Service Delivery, 2 day course
9 February & 8 March 2012 More
• Team Leader Training, 2 day course
10 February & 9 March 2012 More
• NEW! Motivating & Innovating Teams, 1 day course
8 March 2012 More
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Welcome new members
Our membership is growing fast and we have great pleasure in welcoming several new members including: Orange, Screwfix, AXA Wealth, British Gas, Allianz, Mosaic Search and Dyson! Not yet a member? Then it’s time to discover a dynamic business support and networking group representing your industry. Download the brochure here.
