Delivering excellent customer service is a given in any business. However, in these challenging times often the only differentiator is the way companies engage with their customers. If you want to lift the level of delivery within your business in an effective way – both in cost and time – then this is the course for you. This new two-day course (one day per month) is designed to help all businesses. Covering all the fundamentals.

Dates: 9 February & 8 March 2012

Costs Per Delegate / Per Day

Members Rate: £220.00+VAT per day
Non-Members Rate: £300.00+VAT per day

Venue

Engineers House
The Promenade, Clifton, Bristol BS8 3NB
Tel: 0117 906 4824

Please note parking is available at the venue and price includes lunch plus refreshments throughout the day.

To book a space please contact:

Jane Thomas, MD, SWCCF
E: jane@swcontactcentreforum.com
M: 0796 609 2149
T : 02920 709 800