The Team Leader Training Programme returns with a programme of two x full day sessions, one per month. They are flexible and can be booked individually or as a two-day package. They provide an ideal opportunity for Team Leaders to enhance key skills and improve performance.

Each day develops the essential skills to maximise effectiveness as a Team Leader and comprise:

• DAY 1: 10 February 2012
  Introduction to Team Leadership  (AM)
  Defines the role in detail, identifies different leadership styles such as Transactional Management and Transformational Leadership, plus the business benefits.
  Planning for High Performance  (PM)
  The Action Centre Leadership Model begins the process of how to plan for high performance. It ensures that the TL is aware of (and prepared for) how and what is expected of them and their team. Examines the way in which team members learn and are motivated, using highly effective management tools.
  
• DAY 2: 9 March 2012
  Effective Management to Ensure Delivery  (AM)
  How to effectively manage the team on a changing daily basis. How to build a team through managing behaviour and relationships.
  Maintaining Excellence   (PM)
  Ongoing motivation, formation and development of a team filtered into tangible examples for immediate implementation. Case studies include actual business scenarios where TL’s can apply the methods learned from the TLT Programme.

Costs Per Delegate / Per Day

Members Rate: £220.00+VAT per day
Non-Members Rate: £300.00+VAT per day

Venue

Engineers House
The Promenade, Clifton, Bristol BS8 3NB
Tel: 0117 906 4824

Please note parking is available at the venue and price includes lunch plus refreshments throughout the day.

To book a space please contact:

Jane Thomas, MD, SWCCF
E: jane@swcontactcentreforum.com
M: 0796 609 2149
T : 02920 709 800